Medicare Card Fraud Scam Phone Numbers
Numbers impersonating Medicare / CMS. Caller targets seniors with claims that their Medicare card has expired or needs to be replaced.
How the Medicare Card Fraud Scam works
A friendly caller informs the recipient — usually an older adult — that their Medicare card has expired, needs to be replaced with a new chip-enabled version, or that they qualify for a free brace, scooter, or genetic test if they verify their Medicare ID. Medicare cards do not expire. The real goal is to harvest the Medicare number for use in fraudulent durable-medical-equipment billing.
Common pressure tactics
- "Free" medical equipment offers
- Card expiration claim
- Genetic testing kit pitch
- Asks for Medicare ID number
The script you'll usually hear
Most medicare card fraud calls open with one of three hooks: a fake "officer" or "agent" introducing themselves with a badge number, a recorded voice claiming an account or status has been frozen, or an aggressive demand to "respond within the hour" to avoid a consequence. The script then escalates pressure quickly. Recipients who push back are typically transferred to a "supervisor" who continues the same pitch with a slightly more authoritative tone — there is rarely a real second person on the line; it's almost always the same call-center agent putting on a different voice.
If you receive one of these calls
- Hang up. Do not "press 1" or stay on the line — both confirm a working number.
- Report it to the agency the caller pretended to be. For Medicare / CMS, find the agency's official complaint channel and forward the time of call, the spoofed caller-ID number, and any voicemail recording you have.
- Block the number on your device. If the calls keep coming from new numbers, consider a call-blocking app or the call-screening features your phone or carrier already offers.